We take your safety extremely seriously.
Last updated: 10 April 2020
We want to reassure all our customers that we are actively monitoring and managing these unprecedented circumstances to ensure the safety and wellbeing of our employees and customers.
For this reason, we have made considerable changes to the way we are currently operating as a business to ensure we can continue to maintain and deliver our high standards of service that you rightfully expect and get from us and address your needs, while at the same time protecting the health and safety of our dedicated employees.
These include working from home, for all staff who are able to do so, restricting all but essential travel and limiting internal meetings only to those that are absolutely necessary.
All our staff are checked on a daily basis to ensure they do not have any symptoms of the virus. Any staff member that shows signs of COVID-19 symptoms are NOT allowed to work and are instructed to self-isolate until cleared by their doctor.
All staff regularly wash their hands and/or use handwash santiser when they are not able to wash their hands.
We eliminate or limit all contact between our staff and our customers as far as possible.
We are keeping our colleagues aware and informed of the changing advice from the government and health authorities, and any change in procedures being implemented as a result.
We are well prepared and doing everything we can to protect our employees and ensure we can continue to service our customers during this challenging time.
If you need to speak to us about your COVID concerns while using our services the please call us on
1300 639 363
If you need to speak to us about your COVID concerns while using our services the please call us on 1300 639 363
Infographic courtesy of healthdirect.
If you have any further questions or concerns about how we are are taking precautions to keep you safe while we are on site then please call us.
We are doing everything in our power to make it safe to use our services during the COVID-19 pandemic.
View more information about how we do this on our specially created COVID-19 SAFETY MEASURES page.